Online Car Buying FAQ
Here are some the commonly asked questions about buying
a car online.
1. How can online car buying and selling services help?
Online auto car buying and selling services can help you
research and buy your next car, whether you're looking for
a new or pre-owned vehicle. Online auto buying and selling
services can help you sell your existing vehicle, and once
you've bought your new car, assist you in maintaining it
by providing service reminders and recall notices. Whether
you're looking to buy, sell, or maintain your vehicle, we
can help with easy to use services.
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2. How can Online car buying and selling services
help me do research for my next car purchase?
Online car buying and selling services makes researching
your next car easy. You can access information on features
and options, MSRP and Invoice pricing, consumer and professional
reviews, and information on safety and vehicle specifications.
Whether you're looking for information on a specific make
and model, comparing several vehicles, or just browsing,
our research section has the information and tools you need.
When you've found the car you're looking for, try our easy
to use "Ready-to-Buy" services to receive upfront
pricing and a no-hassle buying experience from one of their
local accredited dealers.
3. How can online auto services help me buy a
new or used car?
New Car Shopping:
If you're interested in a new vehicle, online auto buying
and selling services can connect you to a local accredited
dealer who will provide upfront pricing and delivery information,
as well as great service. Just select the make, model, and
options you're interested in, and complete the contact information
on their online form. Your request will be sent electronically
to one of their accredited dealerships. The Internet Manager
at the dealership will usually contact you within one business
day with pricing and delivery information on the vehicle
selected. If you like what you hear, visit the dealership,
test drive the vehicle, and purchase it at the agreed upon
price. Thousands of car shoppers use such online car buying
and selling services every day. There's no obligation and
it's absolutely free. We do ask that when you submit your
Purchase Request, you are within 30 days of purchasing your
next vehicle. Providing serious qualified shoppers to our
network of Accredited dealers is how we keep this valuable
service free to you.
Used Car Shopping:
If you're interested in purchasing a used car, online car
buying and selling services can connect you to a local dealer
or a private seller of a vehicle you're interested in. Select
the criteria to narrow your search, and browse through thousands
of car listings. Most vehicles have detailed information
and photos. Once you find a vehicle you're interested in,
just complete their online form. Your request will be sent
electronically to the local seller who will contact you
with more detailed information. If you like what you hear,
arrange to test drive the vehicle and close the deal. It's
that simple and absolutely free. There is no obligation.
Providing serious qualified shoppers to their used car dealers
and private sellers is how they keep this valuable service
free to you.
4. How can online car buying and selling services
save me money?
Helping you become a knowledgeable shopper is one way they
help you save money. They have a research section that provides
detailed information on vehicles, including Manufacturer's
Suggested Retail Pricing, and Invoice Pricing. You can also
save by using our dealer referral service. Just select the
make, model, and options you're interested in, and complete
the contact information on their online form. Your request
is forwarded to a local accredited dealership. The dealership
will usually contact you within one business day with up-front
pricing and delivery information on the vehicle selected.
If you like what you hear, visit the dealership, test drive
the vehicle, and purchase it at the agreed upon price.
5. Are online car buying and selling services
usually free?
In most cases they are. Thousands of dealers are part of
their network. They are committed to providing upfront pricing
and delivery information as well as superior service. They
monitor service delivery by surveying customers who submit
a purchase request.
6. Does submitting a request obligate you to purchase
a vehicle?
No. Submitting a purchase request does not obligate you
to make a purchase. There is no obligation. But they do
ask that only the serious shopper would make these requests,
people who intend to purchase a vehicle within the next
30 days. Providing serious shoppers to their network of
dealers is how they keep this online car buying and selling
services free.
7. Can I cancel a "Purchase Request"
after it is submitted?
Yes. They depend on providing serious buyers to dealers
who provide upfront pricing and great service. If your situation
changes and you are no longer interested in being contacted
by the referred dealer, just let them know by contacting
their customer service by email. They can then forward the
information on to the referred dealership and cancel your
"Purchase Request."
8.What if I have already been to the dealership
I am referred to?
No problem. Visiting a dealership prior to submitting a
Purchase Request does not preclude you from using this valuable
service. You can still receive upfront and pricing information
on the vehicle of your choice.
9. What if I am not contacted by the dealership
after one business day of submitting a "Purchase Request"?
Normally their dealers are very diligent about quickly
contacting interested shoppers. However, if you are not
contacted after one business day, contact their customer
service via email and they'll usually send a reminder to
the dealership on your behalf.
10. How many purchase requests can I submit?
For new vehicles they request that you submit one request.
Their service is for shoppers who have decided a make and
model and are ready to buy within the next 30 days. For
used vehicles, there is no limit on the number of requests.
As the used car inventory changes daily, you may need to
submit several requests to locate a vehicle.
11.What if the dealer I'm referred to is too far
away?
Your purchase request is routed to the closest dealer in
our network.
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12.What if the dealer I'm referred to does not
have the vehicle I requested?
Inventory of vehicles varies based on make, model, region,
and dealer. If the dealer will not be able to provide the
vehicle in a reasonable timeframe, contact customer service.
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